Privacy Policy

PRIVACY POLICY

As a tax preparer, we have always protected your right to privacy.  Like all providers of personal financial services, we are required by law to inform our clients of our policies regarding privacy of client information.

 

Types of Nonpublic Personal Information we Collect

We collect nonpublic personal information about you that is provided to us by you or obtained by us with your authorization.

Parties to Whom I Disclose Information

For current and former clients, we do not disclose any nonpublic personal information obtained in the course of our practice except as required or permitted by law. Permitted disclosures include, for instance, providing information to our employees, and in limited situations, to unrelated third parties who need to know that information to assist us in providing services to you. In all such situations, we stress the confidential nature of information being shared.

Protecting the Confidentiality and Security of Current and Former Clients’ Information

We retain records relating to professional services that we provide so that we are better able to assist you with your professional needs and, in some cases, to comply with professional guidelines. In order to guard your nonpublic personal information, we maintain physical, electronic, and procedural safeguards that comply with our professional standards. Please call if you have any questions, because your privacy, our professional ethics, and the ability to provide you with quality financial services are very important to us.

EU-US Privacy Shield Policy

Introduction

Imworld Services, Inc. (hereinafter referred to as “Imworld Services,” “we,” “us,” or “our”) complies with the EU-US Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries. Imworld Services has certified that it adheres to the Privacy Shield Principles. To learn more about the Privacy Shield program, and to view our certification page, please visit privacyshield.gov

This Privacy Policy outlines our general policy and practices for implementing the Principles, including the types of information we gather, how we use it, and the notice and choice affected individuals have regarding our use of and their ability to correct that information. This Privacy Policy applies to all personal information, whether in electronic, paper, or verbal format, received by Imworld Services directly from individuals in the EU.

Definitions

“Controller” means a person or organization which, alone or jointly with others, determines the purposes and means of the processing of personal data.

“Personal Information” or “Information” means information that (1) is transferred from the EU to the US; (2) is recorded in any form; (3) is about, or pertains to a specific individual; and (4) can be linked to that individual.

“Processing” of personal information means any operation or set of operations which is performed upon personal data, whether or not by automated means, such as collection, recording, organization, storage, adaption or alteration, retrieval, consultation, use, disclosure or dissemination, and erasure or destruction.

“Sensitive Personal Information” means personal information that reveals race, ethnic origin, sexual orientation, political opinions, religious or philosophical beliefs, trade union membership, or that concerns an individual’s health.

Provisions

NOTICE

Imworld Services processes Personal Information that comes into our possession through electronic methods (website form, email, FTP sites, secure portals), by accessing the Personal Information internally on source repositories such as our software, document databases, billing platforms, or via other technology. For current and former clients, we do not disclose any nonpublic personal information obtained in the course of our practice except as required or permitted by law. Permitted disclosures include, for instance, providing information to our employees and, in limited situations, to unrelated third parties who need to know that information to assist us in providing services to our customers. In all such situations, we stress the confidential nature of information being shared.

Types of Data Collected

Imworld Services is an Accounting, Payroll, Tax Preparation and Tax Consulting service provider with confidential contact with our consumers, therefore we will collect and process a highly sensitive personal data for the purposes stated in the ‘Purpose of Data Use’ section below. Concerning our existing and prospective customers, vendors and suppliers we will collect all information necessary to conduct our work described above in a legally prescribed manner and extent. With regards to employees, contractors and temporary workers, only personal data required to manage and administer their employment with us will be collected and processed.

Personal Data Collected Via Technology

To make web based software products and related services more useful to our clients, our servers (usually hosted by a third party service provider) collect Personal Information, including browser type, Internet Protocol (IP) address (a number that is automatically assigned to a computer when it uses the Internet, which may vary from session to session), domain name, and/or a date/time stamp for use by those web based software products. We also use navigational data like Uniform Resource Locators (URL) to gather information regarding the date and time of the visit, as well as the solutions and information for which our clients search and view. We automatically gather this Personal Information and store it in log files each time a person visits our website or accesses his or her account on our network.

Purpose of Data Use

Imworld Services processes Personal Information of our customers to prepare financial statements, accounting statements, tax reports and translation purposes. We also use Personal Information of our employees and vendors for our internal use only that enable us to manage vendors and employees.

Feedback

If you provide us with feedback on any of our services, we may use such feedback for any purpose, however, we will not associate such feedback with your Personal Information (i.e. we will anonymise the data where possible). Imworld Services will collect any information contained in such communication and will treat the Personal Information therein in accordance with this Privacy Policy.

CHOICE

Imworld Services is mandated by the law to obtain a written consent to disclose information which provides an opportunity to (opt out) whether Personal Information is (1) to be disclosed to a third party or (2) to be used for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual or entity. The Company will not disclose Personal or Sensitive Personal Information for a purpose other than the purpose for which it was originally collected or subsequently authorized.

ACCOUNTABILITY FOR ONWARD TRANSFERS

Except as otherwise stated in this policy, we do not generally share the Personal Information collected from our services with other entities. We are an accounting and tax preparation service provider, therefore we share Personal Information with Federal, State or Local Tax Authorities as required by law.  However, we may be required to share Personal Information if we believe in good faith that such disclosure is necessary; (a)(i) to comply with relevant laws or to respond to subpoenas or warrants served on Imworld Services; (a)(ii) in response to a lawful request by public authorities, including to meet national security or law enforcement requirements; or (b) to support our business objectives described in the ‘Purpose of Data Use section’ above.

Imworld Services has liability in cases of onward transfers to third parties as regulated by the law. When transferring personal data to third party contractors or service providers (i.e. ‘agents’) that may be selected to support the business objectives described in the Purpose of Data Use section of this policy, Imworld Services will (1) transfer such data only for limited and specified purposes; (2) obligate the agent to provide at least the same level of privacy protection as is required by the Principals; (3) take reasonable and appropriate steps to ensure that the agent effectively processes the personal information transferred in a manner consistent with our obligations under the Principles; (4) require the agent to notify us if it makes a determination that it can no longer meet its obligation to provide the same level of protection as is required by the Principles; (5) upon notice; including under point (4), take reasonable and appropriate steps to stop and remediate unauthorised processing; and (6) provide a summary or a representative copy of the relevant privacy provisions of our contract with our agent to the Department of Commerce upon request.

SECURITY

Imworld Services is committed to protecting the security of our data subject’s Personal Information. Therefore, we have implemented reasonable and appropriate measures to protect it from loss, misuse and unauthorized access, disclosure, alteration, and destruction, taking into due account the risks involved in the processing and the nature of the personal data. Such measures include a variety of industry-standard security technologies and procedures, such as policies restricting access to Information to authorized personnel, mechanisms to protect Information from interception during transmission, physical safeguards to protect Information stored in electronic or hard copy form, and training, reviews and audits of our security and operational procedures.

DATA INTEGRITY AND PURPOSE LIMITATION

Imworld Services shall only process Personal Information in a way that is compatible with and relevant to the purpose for which it was collected or authorized by the individual. To the extent necessary for those purposes, we shall take reasonable steps to ensure that Personal Information is reliable for its intended use, accurate, complete and current.

Imworld Services will take reasonable and appropriate measures to only retain personal information in a form identifying or making identifiable the individual only for as long as it serves a purpose of processing within the meaning of the previous paragraph.

ACCESS

Individuals have the right to access and change any of their Personal Information, and may do so by contacting Imworld Services. Individuals may correct, amend, or delete inaccurate Information or information processed in violation of these Principles, except where the burden or expense of providing access would be disproportionate to the risks to the privacy of the individual in the case in question or where the rights of persons other than the individual would be violated. Individuals may request deletion of their Personal Information by us, but please note that we may be required (by law or otherwise) to keep this Information and not delete it (or to keep this Information for a certain time, in which case we will comply with the deletion request only after we have fulfilled such requirements). When we delete any Information, it will be deleted from the active database and from our archives.

RECOURSE, ENFORCEMENT & LIABILITY

Imworld Services uses a self-assessment approach to assure compliance with this Privacy Policy and periodically verifies that the Privacy Policy is accurate, comprehensive for the information intended to be covered, prominently displayed, completely implemented and accessible, and in conformity with the Principles. Accordingly, Imworld Services is subject to the investigatory and enforcement powers of the Federal Trade Commission (FTC).

We encourage interested persons to raise any concerns using the contact information provided. We will investigate and attempt to resolve any complaints and disputes regarding collection, use, or disclosure of Personal Information in accordance with the Principles.  European Union individuals with inquiries, comments, or complaints regarding this Privacy Policy or data collection and processing practices should first contact Imworld Services using the following details:

In compliance with the Privacy Shield Principles, Imworld Services commits to resolve complaints about our collection or use of your personal information.  EU individuals with inquiries or complaints regarding our Privacy Shield policy should first contact Imworld Services at:

E-mail: imre@imworldservices.com

Attention: Data Privacy Officer
Subject: Privacy Shield

Imworld Services has further committed to refer unresolved privacy complaints under the Privacy Shield Principles to BBB EU PRIVACY SHIELD, a non-profit alternative dispute resolution provider located in the United States and operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit bbb.org/EU-privacy-shield/for-eu-consumers for more information and to file a complaint.

If your complaint is not satisfactorily addressed, and your inquiry or complaint involves human resource data, you may have your complaint considered by an independent recourse mechanism: for EU/EEA Data Subjects, a panel established by the EU data protection authorities (“DPA Panel”). To do so, you should contact the state or national data protection or labor authority in the jurisdiction where you work. Imworld Services agrees to cooperate with the relevant national DPAs and to comply with the decisions of the DPA Panel.

Please note that if your complaint is not resolved through these channels, under limited circumstances, a binding arbitration option may be available before a Privacy Shield Panel.

Other Information

Imworld Services does not disclose any personal information with any private entity or private third parties. We disclose personal information only with Federal, State or Local government authorities such as the IRS or tax authorities of US States. Any other disclosure can be processed only after a written consent signed by the information owner as required by law.

Amendments

This privacy policy may be amended from time to time consistent with the requirements of the Privacy Shield Frameworks. We will post any revisions to this policy on our website.

Information Subject to Other Policies

Imworld Services is committed to following the Principles for all Personal Information within the scope of the Privacy Shield Frameworks. However, certain information is subject to policies that may differ from the general policies set forth in this privacy policy.